Your own personal banking assistant.
If you have alerts saved in your current account, please note any alerts you would like to set up in the new platform. When the new experience is available to you, learn how to set up a new alert below.
Setting up account alerts in Partners digital banking is simple and seamless. It only takes a moment to set up an alert on any Partners account so you can live life to the fullest knowing you'll be notified of the account or security activity you choose.*
How to Set Up a New Alert
- Find Alerts within Settings
- Select ⊕ New Alert
- Choose alert type (Account, History, Online Transaction, or Security)
- Select any account, determine the frequency, amount, and delivery method
- Create Alert
It's that easy! When the new experience is available to you, follow this step-by-step video.
*Alerts are not in real time. There may be a delay between when transactions occur and when you receive an alert.
Frequently Asked Questions
What are the types of alerts I can set up?
Account Alert: Set alerts on any Partners accounts every day, week, month, or year, or when a requested criteria is met (i.e., dollar amount). If you would like to set up an alert for any transaction made on the account, simply select "more than" and enter $0.01 in the amount field.
History Alert: Set alerts based on debit transaction, credit transaction, check number, or description. Descriptions can be used for a variety of alerts, including merchants and fees. For example, type "fee" in the description field to be notified of any fees posted to your account.
Online Transaction Alert: Set status alerts on change of address, check reorder, external transfers, funds transfers, or stop payment. Get notified when these transactions are authorized, cancelled, drafted, failed, or processed.
Security Alert: Manage security alerts for login and password changes, and more.
What are my options for frequency of alerts?
You can opt to receive alerts every day, week, month, or year or when a requested criteria is met (ie. dollar amount). If you would like to set up an alert for any transaction made on the account, simply select "more than" and enter $0.01 in the amount field.
Can I turn my alerts on and off?
Yes. Once your alerts are set up in your account, you can toggle your alerts on and off.
Are alerts in real time?
Alerts are not in real time and may be delayed. If you have immediate questions about account transactions or would like to report fraud, please call us at 800.948.6677.
What are the delivery methods I can choose?
Choose to receive alerts via email, voice, SMS text message, push notification, or secure message within digital banking.
Why do I need to add a delivery method for every alert?
We offer delivery method options for each alert for your convenience. You can opt to be notified about important account alerts by email, voice, SMS text, push notification, or secure message only.
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